LivePerson (Nasdaq: LPSN) puts the world's experts at your fingertips.
Founded in 1995, LivePerson helps the Internet deliver on its promise of making our day-to-day lives easier and better by supplying real-time access to the world's experts and their knowledge.
For everyday people, LivePerson is an online destination, community and marketplace where individuals can chat live with experts in a broad range of categories. Find an expert or apply to become an expert
And for businesses, LivePerson humanizes the online experience, increasing sales, customer satisfaction and loyalty. More than 6,000 companies, including some of the largest and most-recognized global brands, use LivePerson's real-time chat platform to communicate and build relationships with their customers on the Web. See our business solutions
Every month, LivePerson helps millions of people succeed online. The company is headquartered in New York City. Join our team on this exciting journey - check out career opportunities and investor relations at LivePerson.
LivePerson's mission has always been to help people help other people online; it's something we've been doing all along with our business solutions. What we've learned through research and listening to wide variety of people is this: Sometimes our customers' website visitors need to advice from experts that work for the company, and sometimes they need expertise that the company simply doesn't offer. For instance, a seasoned filmmaker probably knows more about how to achieve certain cinematic affects using Final Cut Pro than the product development team that created the program.
Interaction Channels:
- Live Chat
- Live Call
- Email Management
- Knowledgebase
Web Analytics:
- LiveAnalyticsT for Web Traffic
- LiveAnalyticsT for Conversion Tracking
Cross-Channel:
- Integrated Communication Center
- Unified Customer History
- Seamless Escalation Paths
- Ticket Management System
Technology and Support:
- On-Demand Service with FREE Upgrades
- High Availability / Secure Infrastructure
- Integration with other Web Applications
- Skill / Department Organization
- User Permissions
- Contact Management
- Multiple Language Support / Visitor Interface Customization
- Flexible and Easy Deployment
- 24/7 Live Support
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